Privacy Policy
Privacy Policy
LIFRAUM Clinic (hereinafter referred to as "LIFRAUM") establishes and operates this Privacy Policy in accordance with the Personal Information Protection Act of the Republic of Korea in order to protect users' personal information and to properly address users' rights, interests, and concerns related to personal information.
Article 1. Purpose of Processing Personal Information
LIFRAUM processes personal information for the following purposes.
Personal information is processed for appointment requests, appointment confirmation and changes, and medical consultations.
Personal information is processed to verify the user's identity and confirm the person making the appointment through SMS authentication.
Personal information is processed to provide services such as appointment confirmation notifications and treatment-related information.
Article 2. Personal Information Collected
LIFRAUM collects the following personal information.
| Required Information | Name, mobile phone number |
|---|---|
| Optional Information | Consultation details, preferred treatment |
| Automatically Collected Information | IP address, date and time of access |
Article 3. Retention and Use Period of Personal Information
LIFRAUM processes and retains personal information within the retention and use period prescribed by applicable laws or within the period agreed upon by the data subject at the time personal information is collected.
- Appointment Information 3 years after completion of the appointment (Enforcement Rule of the Medical Service Act)
- Identity Verification Records 6 months after authentication is completed
- Website Access Records 3 months (Protection of Communications Secrets Act)
Article 4. Provision of Personal Information to Third Parties
In principle, LIFRAUM does not provide users' personal information to third parties. However, exceptions may apply in the following cases.
- When the user has provided prior consent
- When disclosure is required by law or requested by an investigative authority in accordance with procedures and methods prescribed by applicable laws for investigation purposes
Article 5. Outsourcing of Personal Information Processing
LIFRAUM outsources certain personal information processing tasks as follows in order to provide services efficiently.
| Service Provider | Outsourced Services |
|---|---|
| SMS Service Provider | SMS authentication and appointment notifications |
Article 6. Rights and Obligations of Data Subjects and How to Exercise Them
As data subjects, users may exercise the following rights regarding their personal information.
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Request suspension of personal information processing
These rights may be exercised by contacting LIFRAUM in writing, by telephone, or by email, and LIFRAUM will take appropriate action without undue delay.
Article 7. Measures to Ensure the Security of Personal Information
LIFRAUM implements the following measures to ensure the security of personal information.
- Minimizing and training personnel who handle personal information
- Restricting access to personal information
- Encrypting personal information
- Installing and updating security programs to prevent hacking and other threats
Article 8. Chief Privacy Officer
| Name | Go Kang-young |
|---|---|
| Position | Medical Director |
| Contact | 02-594-3644 |
Article 9. Changes to This Privacy Policy
This Privacy Policy is effective as of January 1, 2025.
If this Privacy Policy is amended, including additions, deletions, or revisions, notice of such changes will be provided through the website's notice section at least 7 days prior to the effective date of the changes.